Patient Information

Test Results

Patients who are expecting test results are normally asked to call the surgery after 7-10 days to get their results. The return of test results can vary depending on the type of tests that were performed.

If the results returned require urgent action, arrangements will be made for the practice to contact the patient. In some cases, a GP will contact patients themselves.

Sick Notes

For the first week of an illness, patients are able to self-certify their absence by filling out an SC2 form.

Find this by following the link below:

https://www.gov.uk/government/publications/statutory-sick-pay-employees-statement-of-sickness-sc2

If patients are still absent from work because of ill health for more than a week they will need to seek a sick note from their GP. Patient’s should make an appointment and will have to be seen by the doctor to ascertain if a sick note is necessary.

If a patient requires an extension sick note for a more long-term illness this can be issued by reception (if the original note was issued recently by the GP). Extension sick notes should have the same reason and duration as the original note.

Patients should be advised that once the sick note has been printed, it will be passed to the GP to decide if the patient needs to be seen again before another sick note can be issued.

Flu Jabs

The injected flu vaccine is offered free on the NHS each winter to individuals who are at risk. This vaccine ensures protection against catching flu and developing serious complications as a result. Patients who are eligible to have the flu jab can have this done at the surgery or chemist free of charge.

You are eligible to receive a free flu jab if you:

• are 65 years of age or over
• are pregnant
• have certain medical conditions
• are living in a long-stay residential care home or another long-stay care facility
• receive a carer’s allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill

Front-line health and social care workers are also eligible to receive the flu vaccine. It is your employer’s responsibility to arrange and pay for this vaccine.

For more information about the vaccine and whether you are eligible, click here.