Patient Participation2018-08-22T13:21:21+00:00

Patient Participation

Have Your Say

Patient Participation Report

The practice’s patient participation report was undertaken as a result of the 2017/2018 Patient Participation Direct Enhance Service (DES) commissioned by the Department of Health.

The purpose of the patient participation DES is to ensure that patients are involved in decisions about the range and quality of services provided and over time, commissioned by their practice.

It aims to encourage and reward practices for routinely asking and acting on the views of their patients. This includes the patients being involved in decisions that lead to changes to the services their practice provides or commissions, either directly or in its capacity as gatekeeper to other services.

The DES aims to promote the proactive engagement of patients through the use of effective Patient Reference Groups (PRGs) and to seek views from practice patients through the use of a local practice survey. The outcomes of the engagement and the views of patients are published in this document.

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Monday – Friday 8:00 – 8:00
 Saturday 9:00 – 5:00

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USEFUL CONTACTS

General enquires & appointments (from 8.30am):
020 8689 7800
Our fax:
020 8665 1315
Brigstock Skin and Laser Centre
0330 555 6060
Croydon Intermediate Dermatology service:
020 8683 6734
NHS Croydon:
020 8274 6000
Patient advice and liaison service (PALS):
020 8274 6333
Public Health Department:
020 8274 6239
 Croydon Intermediate Ear Nose and Throat service
020 8683 6734
 NHS Out of hours service
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