Prescriptions

Order online prescriptions

Brigstock Family practice is now offering a fantastic online service for its patients. By registering you gain access to phone apps and online access that enables you to book nurse appointments and order prescriptions – ANYTIME- ANYWHERE.

Doctor appointments can be booked online here

Click the PATIENT ACCESS link to find out more and register:

PATIENT ACCESS

The repeat prescription service is used for medication that you need to take on a regular basis. They can be requested in person, by post, online, via a phone app or through your local pharmacy. Unfortunately, we cannot take repeat prescriptions requests over the telephone as this can lead to serious errors if a medication name is misspelt or misheard.

Please allow two full working days before collecting your prescription. You will need to consider surgery opening times, weekends and public holidays when making your requests.

On the right hand side of your prescription is a list of your repeat medications. Ideally this should be used when requesting a repeat prescription using the methods below. Please tick the medication you require. If you do not have this slip, you can ask reception to print you a copy. Otherwise, you can write your own list, but this must include your name, D.O.B., address and prescription request. You must include the full name of the medication, dose and quantity you require.

HOW TO MAKE A REQUEST

Online: You can order repeat prescriptions online by registering either at reception in the surgery or on the patient access website. Once registered you can download the myGP app to your phone enabling you to order your repeat prescriptions anywhere, anytime.

At reception:  Please tick the medication you require and hand this into reception. It can also be posted and addressed ‘F.A.O. Reception Staff’.

By post:  If you require your prescription to be posted back to you, please enclose a stamped self-addressed envelope. This will be sent to you within 2 working days of receipt at the surgery, but please make allowances for variances with postal delivery when requesting a repeat prescription by post.

If you would like to order your prescription by email then please send your request to croccg.brigstockfamilypractice@nhs.net

At your local pharmacy:  Please contact your local pharmacy to enquire about their repeat prescription collection service. Pharmacies near your place of work can also provide this service.

Please allow 48 hours for all prescriptions requests to be processed.

SURGERY ENQURIES

SURGERY HOURS

Monday – Friday* 08:00 – 20:00
 Saturday** 09:00 – 17:00

*Surgery reception closed between 1pm-2pm every Weds for training

**North Croydon GP Enhanced Access & Reception Service only

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USEFUL CONTACTS

General enquires & appointments (from 8.30am):
020 8689 7800
Brigstock Skin and Laser Centre
0330 555 6060
NHS Croydon:
020 8274 6000
Patient advice and liaison service (PALS):
020 8274 6333
Public Health Department:
020 8274 6239
 Croydon Intermediate Ear Nose and Throat service
020 8683 6734
 NHS Out of hours service
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Data Protection Officer 
Umar Sabat | Email: dpo.croydon@nhs.net